Satisfaction
Armor-X New Zealand offers a 100% Satisfaction Guarantee.
If you are not happy with your purchase when it arrives, here is the process for getting a replacement or a refund.
If you are not happy with your purchase when it arrives, here is the process for getting a replacement or a refund.
- Simply send us an email, armorxnz@gmail.com, with your order number and the reason for returning the product.
- We will sort it, and give you the best address for returning your particular product to.
If the product is faulty please review our 12 Month Warranty Promise and process.
Our warranty and return policies meet or exceed the Consumer Guarantees Act and the Fair Trading Act that govern trading in New Zealand.
Consumer Guarantees Act
The Consumer Guarantees Act sets minimum standards for goods sold. If the goods are faulty or not of an acceptable quality, then the customer has the right to a repair, replacement or refund.
Fair Trading Act
This legislation is to prevent customers from being mislead whether it is intentional or not. It covers the likes of advertising, pricing, place of origin and sales techniques used.
